Shipping policy

Free shipping
We offer free standard shipping on all orders.

Processing time
Orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day.

Delivery time
Once your order has shipped, delivery usually takes 4 to 8 business days, depending on your country and city. These are estimates, and delays can occasionally happen due to customs, weather, or carrier issues outside our control.

Order tracking
When your order ships, we will send you a confirmation email with a tracking number. Tracking information may take 24 to 48 hours to update after shipment.

Shipping address
Please make sure your shipping address is correct and complete at checkout. If you notice a mistake, contact us as soon as possible. We cannot guarantee changes once your order has been processed.

Customs, duties and taxes
Depending on your country, your order may be subject to import duties or taxes charged by your local customs authority. These charges, if any, are the customer’s responsibility.

Lost or damaged orders
If your order arrives damaged or does not arrive within a reasonable time, contact us at Easehands@outlook.com with your order number and, if applicable, photos of the damage. We will send a replacement or issue a refund.

Our guarantee
Every order is covered by our 90-day money-back guarantee.

Contact us
If you have any questions about your order, email us at Easehands@outlook.com.